Quality spare parts are essential for keeping a truck in peak condition and maximizing its uptime. So, what are the key factors to consider when selecting spare parts for your truck?
Price is understandably an important consideration, but incorrect installation, expired warranty or simply being forced to wait for a parts delivery can all contribute to your overall costs. For this reason, it’s important to evaluate a range of parameters such as quality, warranty coverage, availability and technical support. The safest, surest options are often the parts certified by the truck’s manufacturer.
When it comes to reliability, how a part is installed can be just as important as the part itself. If the job is not done properly, it can fail – or even cause damage to the rest of the vehicle. It’s essential that technicians have the necessary training and experience to get it right first time
We continuously invest in training and competence development programs for our technicians, so that they’re always up to date. One example of this is VISTA, the world’s largest competition for technicians. Its purpose is to train and develop our personnel, as well as lifting standards across our dealer networks. We also ensure that our dealerships are equipped with the necessary specialist tools and resources to enable our technicians to replace parts as quickly and as efficiently as possible.
Most spare parts come with some sort of warranty, but the extent of their coverage can make a big difference. It’s never nice to think you’re covered by a warranty, only to learn of a loophole later on. This can lead to consequential damage. If a faulty part causes damage elsewhere on a truck, a part’s warranty quite often only covers the part itself – repairing the rest of the damage is your responsibility.
When installed at a Volvo Trucks dealership, Genuine Volvo Parts come with a two-year warranty. On top of that, the warranty covers consequential damage. This way, you have complete peace of mind knowing that you're covered.
Cost-saving in the short term can cost you a lot more in the long term.
Ideally, any workshop visit should be as quick as possible, so your truck can get back on the road. Spare parts availability is vital for ensuring that this happens.
Thanks to Volvo Trucks’ extensive network of warehouses and our efforts to continuously monitor stock levels across our network, our parts availability is exceptionally high. Furthermore, if a dealership doesn’t have a part in stock, we have the logistics in place to enable them to quickly source it from another dealership – even from abroad if necessary.
Every workshop visit decreases your vehicle’s uptime. If you’re making multiple visits for different parts and repairs, the loss of time can be substantial. However, when using an authorized Volvo Trucks workshop, all repairs and services can be done in one place, regardless of the truck’s age or driveline. You can also combine scheduled services, software updates and even trailer repairs. We have it all under one roof.
Your truck isn’t just any truck – it’s been built for the specifics of your business. Whether you’re working in construction or long-haul distribution, the truck has been specified to deliver the best performance for that application. The same principle applies to spare parts. Genuine Volvo Parts have been designed to fit your Volvo truck perfectly, so they can be installed seamlessly and easily into the truck without risking any damage. In addition, our maintenance plans are also adapted to suit each individual business. The result is a complete package of parts and services that are designed to prolong your truck’s life and improve its overall performance.
To learn more, visit the Genuine Volvo Parts website. To learn more about service contracts, read our article about What to look for in a service contract for your truck. And to learn more about preventive maintenance, read our Top 8 preventive maintenance tips to avoid truck breakdowns.